Privacy Policy for Tekoa Health LLC
Effective Date: 1-16-2025
Tekoa Health LLC ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our mental health coaching services and visit our website.
1. Information We Collect
We may collect the following types of information:
1. Personal Information:
- Name, email address, phone number, and other contact details provided during registration or communication with us.
2. Health-Related Information:
- Information you voluntarily share during coaching sessions to facilitate personalized support.
3. Payment Information:
- Billing details and payment methods used to process transactions securely.
4. Usage Information:
- Data about how you interact with our website, including IP addresses, browser types, and pages viewed.
2. How We Use Your Information
The information collected is used for the following purposes:
- To provide and personalize our mental health coaching services.
- To communicate with you about appointments, updates, or inquiries.
- To process payments securely.
- To improve our services and website functionality.
- To comply with legal obligations or resolve disputes.
3. Confidentiality and Privacy in Coaching
- All information shared during coaching sessions is treated as strictly confidential.
- Information will not be disclosed to third parties without your explicit consent, except as required by law (e.g., instances of harm to self or others, or court orders).
4. Data Sharing and Disclosure
We do not sell or share your personal information with third parties for marketing purposes. However, we may share your information in the following scenarios:
- Service Providers: Trusted third parties who assist with payment processing, scheduling, or website hosting.
- Legal Compliance: When required to comply with legal obligations or protect our rights.
5. Data Security
- We implement industry-standard measures to protect your personal and health-related information from unauthorized access, disclosure, or misuse.
- Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal information:
- Access and Correction: Request access to or correction of your personal information.
- Data Deletion: Request the deletion of your data, subject to legal and contractual obligations.
- Consent Withdrawal: Withdraw consent for data processing where applicable.
- File a Complaint: Lodge complaints with relevant authorities if you believe your rights have been violated.
7. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience and gather analytics. You can adjust your browser settings to manage or block cookies.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.
9. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting, and continued use of our services constitutes acceptance of the updated policy.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: [Insert Email Address]
- Phone: [Insert Phone Number]
- Mailing Address: [Insert Mailing Address]
By using Tekoa Health LLC’s website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.